made in CALIFORNIA
* Quality guarantee
ABELO stands behind the authenticity of everything we make and sell. All of our merchandise is brand new and guranteed to be authentic.
ABELO jewelry is made in 14K gold. We offer in white gold, rose gold and in 18K gold by special order.
14K gold contains 58.5% of 24K pure gold mixed with alloy ( nickel, zinc, copper etc.. ) to bring strength and durability to provide shiny surface for longer time.
All our gems stones are selected by professional gemologist and crafted by master artisan’s magic hand one by one.
Enjoy our ABELO jewelry inspired by southern California’s free spirits with originality and creativity.
* Privacy policy
ABELO is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us. We do not share or sell your personal information. The requested information is for the purpose of ordering or mailing list only. We will only call you if we have a question regarding your order; always include contact information when sending an email or leaving a voicemail.
This privacy policy is effective as of March 1, 2014. By using this website and its services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, you may discontinue use of this website. We reserve the right to modify this Privacy Policy at any time. Please revisit this policy regularly to receive notice of changes to the policy.
If a user finds any errors or omissions, please report them to the email address or mailing address provided below. If you have any questions or concerns about this policy or its implementation you may also contact us at such email address or mailing address.
* shipping & return policy
DOMESTIC SHIPPING
All orders will ship with USPS first class mail with tracking number and "insurance".(Insurance only covers items that are lost in the mail.)
It takes 2-5business days depending on your location being shipped to from me.
Please keep in mind that delays can happen based on weather, holidays, and another unknown reasons.
Tracking number will be e-mailed once your item has been shipped.
DOMESTIC SHIPPING UPGRADES
(Tracking + Insurance + Faster delivery)
EXPRESS MAIL .......1-2 days ..........$16.00
INTERNATIONAL SHIPPING (Tracking & Insurance **NOT INCLUDED** )
International First Class shipping can take 2-4 weeks (on average).
To keep the cost of the postage low, USPS First Class is used without tracking service. Tracking service can be provided by upgrading your shipment(s) to Express Mail for an additional cost. Please contact prior to placing your order.
INTERNATIONAL SHIPPING UPGRADE
FIRST CLASS REGISTERD MAIL(Tracking + $50 Insurance)........2-4weeks.....$15.00
PRIORITY MAIL(Tracking + Faster delivery) .......6-10 days ..........$20.00
EXPRESS MAIL(Tracking + Insurance + Faster delivery) .......3-5 days ..........$40.00
Since TRACKING is NOT INCLUDED in International First Class Mail we can not guarantee the arrival of your package and can NOT be responsible for lost or stolen packages.
Please upgrade to Priority or Express Mail which does offer TRACKING and INSURANCE.
International orders over $100 must upgrade to Priority or Express Mail.
Please understand I will make every effort to get your package to you as fast as possible, however - once it has shipped it is no longer in my hands - so shipping times may vary.
*** I M P O R T A N T ***
Tax or Duty may applay depending on reciver's location or country.
To get rough estimate, please visit http://www.dutycaliculator.com/
We will ship to the address on your PayPal shipping address. Please specify if you need the order to be send to another address. It is important to check your address on Paypal before you pay.
Returns
We hope you love your purchase, however we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for store credit, less any shipping charges. Returns must be delivered to us within 15 days of when the item(s) was received. Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received. Any sign of use or damage are not qualify for credit or refund. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1 week from when we receive your return to be processed.
Step 1. E-mail us the reasons that you wish to return.
Step 2. Receive RA# ( return authrization number ) from us by e-mail. Please allow us for couple of business days to process your RA#.
Step 3. Package the item with original condition with original package.
We recommend to isure the package for the amount of your purchase. We are not responsible for items are damaged or lost in return shipment.
Please include the copy of the invoice and write RA# that we provided.
Step 4. After we recieve the items, we will exsam items condition and issue store credit or refund. Please allow 1 week from when we receive your return to be processed.
Please return send to:
ABELO LA office
1311 Fifth Street. #105
Los Angeles, CA 90017
800.604.2216
Please include your name, order number and reason for return.
If you have further questions you may contact us at
ABELO
800.604.2216